I lost my installation instructions... how can I obtain a new set?
Assembly instructions can be downloaded here Downloads. You will need Adobe Acrobat Reader to view the files.
I still have questions... is there a number I can call?
Our Customer Service Department can be reached at 877-773-8977. Or, email us at
Are all fixtures compatible with all poles and bases?
All are fully compatible and interchangeable with the exception of the Mission Series.
How do I place an order?
Orders can be placed by calling 877-773-8977, or by faxing the order form to 847-588-3403.
I placed an order. When can I expect to receive my shipment?
Shipping times vary depending on location but customers usually receive product within 6 weeks of ordering. For order status, please call Customer Service at 877-773-8977.